Privacy and Personal Data Protection Statement
Myseason recognizes the importance of the confidentiality and trust of the information provided to it and complies with the applicable legislation on the Protection of Personal Data. Please review this Privacy and Personal Data Protection Statement (hereinafter "the Statement") to learn more about the type of information we collect about you through this website and how we use the information we collect, whether online, through our professional services, or through communication/cooperation with any third party.
In general, you can visit the Myseason website without telling us who you are and without providing any personal information. At other times, you may voluntarily provide us with your personal data so that we can provide you with information and/or specific services.
Please review this Statement to learn more about how we collect, store, use, transfer, and protect the information/personal data we receive.
DATA COLLECTION AND USE
You may provide us with certain personal information in various circumstances. For example, you may provide us with certain details, such as your name and postal or email address, so that we can contact you, or provide us with your credit card details to pay for our services. Our purpose is to inform you how and if we will use this information, provided you expressly consent to this. During your browsing, you will be given the opportunity to state that you do not want us to use this information as a basis for further communication with you beyond fulfilling your requests. In this case, we will respect your wishes.
The following paragraphs describe in more detail how Myseason may use your personal information and with whom it may be shared.
DATA WE COLLECT
-
Personal information, such as name, email address, home address, telephone number.
-
Billing data, such as name, company name, address, VAT number, that you provide us for the purpose of carrying out a transaction.
-
Online activity data generated when you visit our website, such as IP address, operating system.
PURPOSES OF PROCESSING
-Identification when logging into the website
If you have created a personal account through prior registration, we will process your details when you log into your account.
-Order processing
If you request something from the Myseason website, we will use the details you provide to fulfill your request or process any order. We may also contact you as part of an internal customer satisfaction survey following a transaction.
-Use for marketing purposes
The details you provide to Myseason through its website may also be used by us and selected third parties for marketing purposes, but only if you give us your explicit consent.
-Verification regarding outstanding balances
The details you have provided us as part of a transaction may be used to verify fulfillment of your legal obligations toward us.
-Request management
We use your details when managing your requests related to your service or the exercise of your legal rights.
-Network security
The IP address is a number assigned to your computer each time you access the internet. It allows computers and network servers to be identified and to communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security purposes and system diagnostics. This data may also be used in aggregate form to analyze trends and the performance of the website.
DISCLOSURE TO THIRD PARTIES
We do not share personal data with third parties that are not affiliated with us, unless this is necessary for our legitimate business purposes and business needs and/or is required or permitted by law.
Also, Myseason may transfer certain personal data across geographic borders to external companies that cooperate with us or on our behalf. Myseason may also store personal data in a jurisdiction other than the one where you are located.
Myseason may also disclose personal data in order to respond to lawful requests from law enforcement authorities or when this is required by the provisions of applicable legislation or court decisions.
Myseason does not sell personal data to any third parties. Also, Myseason will not transfer the personal data you provide to it to any third parties.
SECURITY AND QUALITY OF INFORMATION
Our goal is to protect your personal information and maintain its quality. We implement appropriate measures and procedures to protect your information for as long as we retain it.
For the entire period during which we hold and process your data, we have incorporated the necessary procedures to protect it from any unauthorized access, disclosure, alteration, or destruction. Specifically (indicatively and not exhaustively):
- We encrypt and anonymize the data collected.
- We have a Secure Browsing feature on our site.
- We monitor the collection and processing of your data, as well as its subsequent storage by us, using physical and electronic security measures (firewalls).
- All of the above actions are carried out by specific, specially authorized employees of ours, who are contractually bound to comply with the obligations set out by law regarding the protection of your data. In this way, access to your personal information is limited to individuals (our employees or suppliers) who are appropriately informed to ensure the confidentiality of its collection and processing, and who are also contractually subject to civil and criminal penalties in the event of any violation.
SUPPLEMENTING INFORMATION
From time to time we may supplement the details you provide us through the Myseason website with information from other sources, such as information confirming your address or other available business information. We do this to keep the information we have collected accurate and to serve you better.
DATA RETENTION PERIOD
Myseason retains your data only for the period necessary for the purpose for which it was collected or until its deletion is requested (if this occurs earlier), with the explicit exception of cases where the law or binding contracts provide otherwise.
The retention periods for personal data are recorded in the processing activity records we maintain.
Some categories of data are retained for longer than the specified period for the purpose of defending our rights and exercising our legal claims. In these cases, processing will last for as long as required for the statute of limitations of mutual claims, the irrevocable conclusion of judicial or administrative proceedings in which we may be involved, or the completion of an out-of-court dispute resolution procedure between us.
We additionally note cases involving the investigation of an accident or a security incident.
EXERCISE OF LEGAL RIGHTS
At any time, you have the right, by contacting us, to request to exercise or receive free of charge (unless the request is unreasonable) information about your rights under Articles 12-22 of Regulation 679/2016:
-The right to be informed about how your personal data is used
-The right to access the personal information we hold about you
-The right to request correction of inaccurate information we hold about you
-The right to request that we delete your data or stop processing or collecting it in certain cases
-The right to opt out of direct marketing messages
-The right to request that we transfer your data either to you or to another service provider
All of the above rights are exercised by submitting a request to the email:
info@myseason.gr
We are obligated to respond to you within one month of receiving the request. If the request is particularly complex or there are grounds due to an increased number of requests, this period is extended by one month.
In addition to the above rights, you retain the right to file a complaint with the Hellenic Data Protection Authority.
Address: Kifisias 1-3, P.C. 115 23, Athens
Telephone: (0030) 210 6475600
Fax: (0030) 210 6475628
E-mail: contact@dpa.gr.
Cookies AND OTHER TECHNOLOGIES
Cookies are small pieces of text used to store information in browsers. Cookies are used to store and retrieve identifiers and other information on computers, mobile devices, and other devices. We use them to ensure the smooth operation of this site, since by using them, the site "remembers" your actions and preferences for a period of time, so that you do not have to re-enter them the next time you visit the site or navigate through its pages. A cookie is a set of data that may be sent from the site to your computer's browser and then stored on your computer as an anonymous trace, through which your computer can be identified, but not you personally.
We collect the information mentioned in the previous paragraphs through the use of various technologies, one of which is the so-called 'cookies'. Our website uses cookies, sent by us or our third-party providers, or other technologies, in order to serve you better the next time you visit our website. You can set your browser to prompt you before accepting a cookie, so that you can decide each time whether to accept it. You can also disable cookies completely in your browser. However, if you do so, the website may not function properly.
Specifically for the Myseason website, you can easily accept or decline the use of cookies by selecting the following link:
Cookie Settings.
LINKS TO WEBSITES NOT BELONGING TO Myseason
The Myseason website may contain links to other websites (sites). Myseason is not responsible for the personal data handling practices of these sites, nor for their content.
CHILDREN
Myseason understands the importance of protecting children's personal data, especially in an online environment. Specifically, our website is not directed at children under 16 years of age. Our policy is to never knowingly collect or retain data relating to any person under 16 years of age.
NOTICE OF MODIFICATIONS
Whenever this statement is materially modified, a relevant notice will be posted on the home page of this website for a period of 30 days.
CONTACT
For any clarification or information you wish regarding the above, please contact the Security Officer at:
info@myseason.gr